Kwikot Geysers - Warranty Conditions

When it comes to investing in a geyser, peace of mind is just as important as performance and efficiency. At Cashbuild, we proudly offer Kwikot geysers, a trusted name in South Africa for over a century, known for durable, energy-efficient water heaters designed to meet your household needs. One of the standout features of Kwikot geysers is their comprehensive warranty, which ensures your investment is protected and your hot water supply remains uninterrupted.

Kwikot Geyser Warranty Highlights Kwikot’s warranty begins from the date of installation, provided you have proof of installation, or alternatively, from the date of manufacture as indicated on the geyser’s serial plate. This warranty structure offers clear and fair coverage tailored to protect key components of your geyser:

• 5-Year Warranty on the Inner Cylinder: The heart of the geyser, the inner cylinder, is covered for five years. This warranty is conditional on using genuine Kwikot replacement parts such as the spiral element and thermostat during the warranty period. The warranty applies to water conditions equivalent to those supplied by main metropolitan authorities, ensuring durability under typical South African water quality standards.

• 1-Year Warranty on Electrical Components: The spiral element, thermostat, flange assembly plate, and gasket come with a one-year warranty. This coverage ensures that any electrical or mechanical faults within this period are addressed promptly.

• 2-Year Warranty on Safety Valve and Drain Cock: These critical safety components are covered for two years, providing additional assurance for your geyser’s safe operation.

Warranty Conditions: To maintain warranty validity, installation must comply with SANS 10254 standards and be performed by a qualified installer. Repairs and replacements during the warranty period must be carried out by Kwikot or its authorized service agents. Proof of purchase and installation documentation are required when making a warranty claim.

Why Choose Kwikot Geysers? Kwikot geysers are designed with longevity and energy efficiency in mind. Features such as glass-lined inner cylinders, thick polyurethane foam insulation, and large sacrificial anodes contribute to extended lifespan and reduced heat loss. Many models are also renewable energy ready, compatible with solar or heat pump systems, helping you save on electricity bills while reducing your carbon footprint.

How to Make a Warranty Claim - Making warranty claims and service calls more convenient.

1. 1. Scan the QR on your product or visit kwikot.com/kwikot-service
   2. If you experience any issues with your Kwikot geyser, it is crucial to report the fault immediately without removing the geyser from its installation, as removal can void the warranty. When contacting Kwikot for warranty service, have the following ready:
   3. Geyser details (serial number, code, and size)
   4. Proof of purchase and installation
   5. Client contact details and full physical address of the geyser location

Kwikot aims to respond within 24 business hours and provides a reference number for tracking your claim.

Conclusion, choosing a Kwikot geyser from Cashbuild means investing in a product backed by a strong warranty and a company committed to quality and customer satisfaction. With up to five years warranty on the inner cylinder and comprehensive coverage on all major components, Kwikot geysers offer peace of mind alongside reliable hot water performance.

For more information or to explore our range of Kwikot geysers, visit your nearest Cashbuild store or browse our website. Ensure your home enjoys the comfort of reliable hot water with Kwikot’s trusted warranty protection.

This blog post is brought to you by Cashbuild, your partner for quality hardware and home solutions.