Cashbuild Online Refunds, Returns and/or Exchanges
1. Products that are defective, or not defective ("change of heart") or not suitable for purpose for which it was purchased for may be returned to us at your cost within 3 months from date of purchase for a refund or an exchange.
2. You may return any product in good condition at your nearest Cashbuild store for the refund or an exchange consideration provided that:
2.1. present the original proof of purchase / online tax invoice at store.
2.2. the product purchased is unused.
2.3. the product purchased is in its original packaging.
2.4. the product purchased is in a sellable condition.
3. Products that have been used, purposefully damaged, or tampered cannot be refunded or exchanged.