The underlying objective of following the Six Capitals is to ensure that Cashbuild focuses the appropriate degree of attention
on each of these areas, taking into account the impact of each aspect on the Group's performance, as well as the impact
that the Group has on its stakeholders in each area. This in turn ensures that Cashbuild maximises its opportunities for
sustained financial and non-financial success in the short, medium and long term.
In the complex southern African environment in which Cashbuild operates, many valuable lessons have been learned over
the Group's history, spanning more than 35 years. Particularly in terms of cultural sensitivities, community priorities, and the
absolute necessity to build lasting, open relationships with stakeholders. The sustainability policies and practices adopted
and implemented by the Group, of which our local managers who have the greatest understanding of the nuances of the
communities in which their stores operate, have proven to be one of the Group's greatest advantages, and have significantly
assisted in risk mitigation during the establishment of Cashbuild operations in new and often challenging environments.
|Cashbuild's management approaches for mutually beneficial sustainability initiatives can be summarised as the following:
- Applying a 'common sense' approach.
- Direct linkage to the Group's strategic objectives (ie providing tangible benefits to both the Group and its stakeholders), or directly addressing strategic risks and/or opportunities.
- Association with reputable suppliers who share similar values and principles.
- Influencing the Group's value chain (upstream and downstream).
- Investing holistically and in line with strategic objectives, rather than on the basis of charity or philanthropy.
- Flexibility within the Group's Sustainability Model, so as to evolve as required and rapidly implement lessons learnt.
- Sensitivity to and respect for cultural nuances, particularly in communication with different stakeholder groups.
- The development of strong long-term relationships with all stakeholders and partner communities, and effective engagement
to understand their issues and concerns.
- Displaying genuine responsible corporate citizenship and influencing other organisations to do the same.